Introduction

Kenya has one of Africa's fastest-growing internet markets. From neighbourhood WISPs and fibre providers to apartment hotspots, thousands of businesses rely on MikroTik routers to deliver reliable internet services.

As your subscriber base grows, manually creating PPPoE accounts, generating invoices, confirming M-Pesa payments, and reconnecting customers becomes increasingly difficult.

PulseISP was built to solve exactly these challenges.

PulseISP is a cloud-based ISP Billing Software designed for MikroTik networks that automates billing, customer management, payment collection, hotspot vouchers, and network provisioning.

Today, PulseISP powers WISPs and hotspot businesses across Kenya with reliable M-Pesa integrations and complete MikroTik automation.

Why Kenyan ISPs Need Billing Automation

Many providers begin with spreadsheets, WhatsApp messages, and manual bank confirmations.

This works when you have 20 customers.

It becomes impossible when you reach 200.

Instead of spending hours every day:

• Creating PPPoE users
• Resetting passwords
• Confirming M-Pesa payments
• Disconnecting overdue subscribers
• Reconnecting customers after payment

PulseISP automates everything.

Your subscribers pay online.

PulseISP verifies the payment.

The MikroTik router updates automatically.

No manual intervention required.

Built Specifically for Kenya

Unlike generic billing software, PulseISP supports payment methods commonly used by Kenyan internet providers.

Supported Payment Methods

✅ M-Pesa STK Push

Customers receive an instant payment prompt on their phones and complete payment within seconds.

✅ M-Pesa Online Payments

Automatically verify customer payments without manually checking SMS confirmations.

✅ IntaSend Integration

Accept:

• M-Pesa
• Visa
• Mastercard
• Airtel Money
• Bank payments

through a single payment gateway.

Manual Bank Transfers

Customers who pay via direct bank transfer can upload proof of payment for administrator approval.

Complete MikroTik Automation

PulseISP connects directly with MikroTik RouterOS.

After integration, your ISP becomes largely automated.

The system can automatically:

• Create PPPoE users
• Create Hotspot users
• Generate vouchers
• Apply bandwidth profiles
• Suspend overdue customers
• Reactivate paid accounts
• Send invoices
• Send reminders
• Track usage
• Generate reports

Perfect for Every Type of Kenyan ISP

PulseISP is suitable for:

• Wireless ISPs (WISP)
• Fibre Providers
• Apartment Internet Providers
• Estate WiFi
• Student Hostels
• Hotels
• Guest Houses
• Cafés
• Public WiFi
• Community Networks
• School Internet Providers

Remote Winbox Access Included

One feature that makes PulseISP unique is Remote Winbox Access.

Instead of exposing MikroTik routers directly to the internet or relying on VPNs, PulseISP provides a secure remote Winbox connection through your PulseISP dashboard.

With a single click you can securely launch Winbox and manage your MikroTik router remotely.

This allows Kenyan ISPs managing dozens of towers or customer sites to troubleshoot networks from anywhere without travelling to each location.

Benefits include:

• Faster support
• Reduced downtime
• Improved security
• Easier router management
• Centralised operations

Customer Self-Service Portal

Your customers receive their own online portal where they can:

• View invoices
• Pay online
• Update profile
• View active plans
• Check payment history
• Download receipts
• Submit support tickets

This reduces support calls while improving customer satisfaction.

Hotspot Voucher Management

For hotspot operators, PulseISP can generate thousands of unique vouchers in seconds.

Ideal for:

• Hotels
• Cafés
• Events
• Schools
• Campuses
• Public WiFi
• Bus stations
• Shopping centres

Voucher packages can be sold by:

• Hours
• Days
• Weeks
• Data usage
• Speed
• Unlimited packages

Powerful Reporting

PulseISP provides real-time business insights including:

• Active subscribers
• Revenue
• Expired accounts
• Monthly collections
• Outstanding invoices
• Customer growth
• Plan popularity
• Voucher sales
• Payment history

Know exactly how your business is performing.

Why Kenyan ISPs Choose PulseISP

Kenyan providers choose PulseISP because it combines automation with local payment support.

Benefits include:

• Cloud hosted
• No expensive servers
• Works with MikroTik
• M-Pesa STK Push
• IntaSend integration
• Automated billing
• PPPoE automation
• Hotspot management
• Customer portal
• Remote Winbox
• Multi-router support
• Easy deployment
• Regular updates
• Local support

Frequently Asked Questions

Does PulseISP support M-Pesa?

Yes.

PulseISP supports automated M-Pesa payments, including STK Push, allowing customers to pay directly from their phones.

Can PulseISP work with MikroTik routers?

Yes.

PulseISP integrates directly with MikroTik RouterOS for complete subscriber automation.

Does PulseISP support IntaSend?

Yes.

PulseISP integrates with IntaSend so ISPs can accept M-Pesa, Visa, Mastercard, Airtel Money, and other supported payment methods.

Can I manage multiple MikroTik routers?

Yes.

PulseISP supports multiple MikroTik routers from a single dashboard.

Is Remote Winbox included?

Yes.

PulseISP includes secure Remote Winbox access, allowing administrators to connect to MikroTik routers remotely without exposing Winbox directly to the public internet.

Conclusion

Whether you operate a growing WISP in Nairobi, a hotspot network in Mombasa, a fibre business in Kisumu, or apartment internet services anywhere in Kenya, PulseISP provides everything you need to automate your operations.

From M-Pesa STK Push and IntaSend payments to automated PPPoE provisioning, hotspot vouchers, customer portals, and secure Remote Winbox access, PulseISP helps Kenyan ISPs reduce manual work, improve customer experience, and scale with confidence.